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case study

PFKBusiness Challenge

National accounting and business advisory firm, PKF contacted Sense Marketing to develop a number of community partnerships with the not-for-profit sector as part of the firm’s roll out of its CSR (Corporate Social Responsibility) program.

Sense Marketing Solution

One of the core objectives of “PKF Connect” is to deliver strong community partnerships that offer PKF staff the opportunity to engage in volunteering activities during the working week. PKF’s commitment to staff engagement is very much about attracting and retaining the right staff and doing right by the communities in which it operates.

Sense Marketing took PKF through a process to ensure that the right community partners were chosen. Firstly, a staff survey was conducted to understand what causes staff were interested in and what activities PKF was already doing across the country. Then Sense Marketing approached not-for-profit organisations (ensuring PKF’s anonymity) to determine their interest in aligning with a national professional services organisation to develop a strong community partnership.

Sense Marketing reviewed all charity submissions providing PKF with a short list of recommendations. This list was further refined based on a number of criteria, and “PKF Connect” launched to staff.

Key Results

The key outcomes of Sense Marketing's process included:

  • Three cause areas were chosen based on staff interest and business alignment.
  • Small to medium sized charities were targeted and chosen as PKF felt this is where it could have the most impact.
  • Five charity partners were chosen.
  • Each charity partner offered different volunteering experiences for staff, so as to attract as many PKF staff into volunteering as possible.
  • 35% of PKF’s Sydney office signed up to volunteer immediately following the launch of PKF Connect; 34% of Melbourne’s staff; and 30% of the Brisbane office. “PKF Connect” will be rolled out to other PKF offices throughout the year.

client comments

“Sense Marketing’s robust process identified causes and charities for PKF to partner with which enabled us to launch PKF Connect. We know that by developing a clear strategy it ensured the fantastic buy-in we’ve had from staff from day one. We look forward to PKF Connect getting stronger and stronger over time.”
Natalie Dainer, PKF CSR Committee Chair

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